INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Absolutely! We take great care to ensure that the product images accurately represent the items you'll receive. However, please note that slight variations in color or appearance may occur due to lighting and monitor settings. Rest assured, we are committed to delivering products that meet or exceed your expectations, and we stand by the quality of each item we offer. If you have any concerns upon receiving your order, our dedicated customer support team is here to assist you and address any issues you may have. Your satisfaction is our top priority.
How do I navigate through the different product categories?
Navigating OZ Sale Hub is easy! Simply click on the respective categories in the main menu or use the search bar to find specific items.
How can I track my order's status?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
What is your return and exchange policy?
We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can initiate a return within 30 days of receiving your order. Please refer to our Returns page for more details.
INFORMATION ABOUT US
